Cultural Competency in People Management Training

This course empowers managers to lead diverse and inclusive teams effectively. Participants will learn to adapt their management styles for global or cross-cultural settings, address unconscious bias, and foster a culture of equity and inclusion. By enhancing cultural awareness, leaders will improve team collaboration, communication, and overall performance. The training emphasizes practical strategies to navigate cultural differences and build cohesive, high-performing teams.

Learning Objectives:

  • Understand cultural dimensions in team management.
  • Develop strategies to lead diverse teams.
  • Recognize and mitigate unconscious biases.
  • Enhance communication across cultural boundaries.
  • Foster an inclusive team culture.
  • Apply cultural awareness to achieve business goals.

Audience:

  • Managers and team leaders.
  • HR professionals.
  • Executives overseeing global teams.
  • Diversity and inclusion practitioners.
  • Project managers.
  • Organizational development specialists.

Course Modules:

Module 1: Fundamentals of Cultural Competency

  • Definition of cultural competency.
  • Importance in people management.
  • Dimensions of culture.
  • Cultural intelligence (CQ).
  • Frameworks for cultural analysis.
  • Key challenges in diverse teams.

Module 2: Inclusive Leadership Strategies

  • Building trust in diverse teams.
  • Inclusive decision-making techniques.
  • Empowering underrepresented voices.
  • Role of emotional intelligence (EQ).
  • Navigating cultural sensitivities.
  • Accountability in inclusion efforts.

Module 3: Unconscious Bias Awareness

  • Understanding unconscious bias.
  • Types of biases in the workplace.
  • Identifying personal biases.
  • Strategies to mitigate bias.
  • Impact of bias on decision-making.
  • Fostering bias-free interactions.

Module 4: Managing Global Teams

  • Adapting leadership styles globally.
  • Effective virtual communication.
  • Cross-cultural conflict resolution.
  • Motivating culturally diverse teams.
  • Setting global team expectations.
  • Measuring team success across cultures.

Module 5: Communication Across Cultures

  • Verbal and non-verbal communication styles.
  • High-context vs. low-context cultures.
  • Active listening in multicultural settings.
  • Overcoming language barriers.
  • Developing cultural sensitivity.
  • Feedback practices in diverse teams.

Module 6: Sustaining an Inclusive Culture

  • Establishing diversity goals.
  • Training for cultural competency.
  • Evaluating inclusion initiatives.
  • Celebrating cultural differences.
  • Policies for equity and inclusion.
  • Measuring organizational impact.

Join Tonex’s Cultural Competency in People Management Training to build leadership skills that drive inclusion, innovation, and success in diverse environments. Contact us today to learn more and enroll!

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Leadership Style’s training courses enhance leadership, strategic thinking, and team management skills, empowering individuals to achieve organizational excellence.